How do I set up my ColorFit Vivid Call 2 device?Before setting up make sure that your smartphone and ColorFit Vivid Call 2 are charged and next to each other. Connect the charging cable to turn on the watch. Download the NoiseFit Prime app on your smartphone. Open the NoiseFit Prime app and turn the BT and GPS positioning on. Feed your personal information and health goals in the app. Go to the add device page in the app, select the device type, and link the watch.Why won't my ColorFit Vivid Call 2 device sync?This may be because it lost BT connectivity with your smartphone. For a stable connection, please ensure that the NoiseFit Prime app is running and locked in the background.Why can't I set up my ColorFit Vivid Call 2 device?If you face trouble setting up your ColorFit Vivid Call 2 device, reset your device and try again. Ensure that your smartphone and your device are kept close to each other. Why didn't my ColorFit Vivid Call 2 device alert me?Possibly due to BT connectivity loss. Ensure that your smartwatch & phone are within the BT range with alerts turned on in the NoiseFit Prime App, which is kept running & locked in the background (Android). Also, check if DND is turned off or not.How do I restart my ColorFit Vivid Call 2?You can restart your ColorFit Vivid Call 2 smartwatch by following these steps. Turn on the watch screen. Swipe up to go to Settings. Select Reboot and choose to restart.How do I turn off my ColorFit Vivid Call 2?Turn on the watch screen. Swipe up to go to Settings. Select Power Off and choose to power off.How do I reset my ColorFit Vivid Call 2?You can reset your ColorFit Vivid Call 2 from within your watch. From the home screen, go to Settings. Select Reset and choose to reset.

What is the battery life and standby time?The smartwatch offers up to 7 days of battery life & 30 days standby. Standby time is the maximum tested time that a single charge will last when the smartwatch is used regularly.How do I know when my device is charged?ColorFit Vivid Call 2 takes approximately 2 hours to charge completely. It will display a 100% Charged message once the battery is fully charged. How do I check the battery level on my ColorFit Vivid Call 2 device?Turn on the screen and swipe up to check the battery level on your ColorFit Vivid Call 2.How can I extend my ColorFit Vivid Call 2 device's battery life?You can extend the battery life in your device by turning down the brightness level and turning off the All-day Heart Rate measurement. Which adapter should I use to charge my ColorFit Vivid Call 2?Please use a low power adapter or you can plug in the charging cable into a laptop or PC USB port. Do not use a fast-charging adapter as it may damage the watch in the long run.

What's the name of the app?The name of the app is the NoiseFit Prime app.How do I manage my NoiseFit profile?You can manage your NoiseFit profile from the NoiseFit Prime app. Open the App, go to My Device, and choose Device settings to manage your profile.How do I track my workouts with my NoiseFit Prime app?You can track your workout on the Home section of the app. Open the NoiseFit Prime app, go to the Daily Report section on the Home page, and get your daily report.How do I change the units of measurement on my ColorFit Vivid Call 2 device?You cannot change the units of measurement on your NoiseFit Prime app once set.

How does ColorFit Vivid Call 2 sync data?ColorFit Vivid Call 2 syncs data over a BT connection with the NoiseFit Prime app.

Does ColorFit Vivid Call 2 show notifications from social networking apps?ColorFit Vivid Call 2 shows push notifications from social networking apps that have been synced with the NoiseFit Prime app. Please ensure that the NoiseFit Prime app is running and locked in the background (Android).Why isn't ColorFit Vivid Call 2 receiving notifications from my phone?Possibly due to BT connectivity loss. Ensure that your watch & phone are within BT range with alerts turned on in the app, ensuring that it is kept running & locked in the background (Android). Make sure that the DND option in the smartwatch is turned off. Can we see messages and caller info from my phone on the smartwatch?Yes, you can see messages and caller information on your smartwatch as long as the watch is synced with the NoiseFit Prime app and is within BT range.How can we see the caller's information?Turn on the call notification feature on the NoiseFit Prime app to see incoming call information.Can I read incoming messages on my ColorFit Vivid Call 2 or will I only receive message notifications?You will be notified of new messages on your ColorFit Vivid Call 2 once it is connected with the NoiseFit Prime app. You can read the message at the time you receive a notification. You also have the option to see previously received notifications.

Does ColorFit Vivid Call 2 have female health tracking?Yes, ColorFit Vivid Call 2 offers female health tracking.Does ColorFit Vivid Call 2 have a stress tracker?Yes, ColorFit Vivid Call 2 comes with stress measurement.What is the function of SpO2?The SpO2 monitor measures the oxygen level in your blood.How does ColorFit Vivid Call 2 estimate how many calories I've burned?ColorFit Vivid Call 2 estimates the number of calories burned based on your heart rate, activity duration, steps taken, distance covered, height, weight, and age.How do I track my heart rate with my ColorFit Vivid Call 2?ColorFit Vivid Call 2 can detect heart rate both manually or automatically. You can track your heart rate on the NoiseFit Prime app.Why don't I see my heart rate on my ColorFit Vivid Call 2?You can see your heart rate on your ColorFit Vivid Call 2 smartwatch provided you are wearing it on your wrist and there is no space between the watch and wrist. For detailed analysis, you can check the NoiseFit Prime app.Does this watch synchronize sleep if the app is not connected?Yes, ColorFit Vivid Call 2 will measure your sleep even if not connected to the app. The data will be synced to the app, once connected. You can also view your daily sleep data on your smartwatch.Does it have a Pedometer?Yes, ColorFit Vivid Call 2 comes with an in-built pedometer.

Is ColorFit Vivid Call 2 compatible with the iPhone?ColorFit Vivid Call 2 is compatible with all iPhones running on iOS 11.0 and above.Is ColorFit Vivid Call 2 compatible with Android?ColorFit Vivid Call 2 is compatible with all Android phones running on Android version 9.0 and above.

What is the ColorFit Vivid Call 2 strap size?The width of the strap is 22 mm. How do I change the wristband on my ColorFit Vivid Call 2 device?The mechanism to remove and replace the band can be found on the underside of the watchband.From where can I purchase a replacement strap?You can purchase replacement straps from our official website.

Is there a warranty for this product?Yes, there is a 1-year manufacturing warranty from the date of delivery of the product.Where do I register for the product warranty?You can register your warranty here (https://www.gonoise.com/pages/warranty-registration).